CRM

Voice Mail

Greeting Sound

Reporting

Statistic

Get Call

Call Recording

Auto Dialer

SMS Sender

Working Hours

Melody Waiting

Call Routing

COMMUNICATION CHANNELS

KCall supports interaction with clients, using all possible communication channels, ranging from phone, SMS to social media. We may offer the most advanced, innovative and high tech services and solutions, which will transform your organization into a technological leader in client relationships.

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Facebook

Connect your business, yourself or your cause to the worldwide community of people on Facebook
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Email

Effective Email Communication
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Instagram

Growing social media platform
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LinkedIn

Get closer to the right people
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SMS

Multiple Streamlined Conversations at Once

K•Call is the first 24/7 outsourcing Contact center in Georgia, that fits any size and type of company. Our service is carried out remotely, which means that our company implements such services for companies as:

  • agwera Answering and providing detailed information on inbound calls
  • agwera Recording and analyzing each call
  • agwera Outbound calls
  • agwera Auto Dialer
  • agwera Lead generation and database management
  • agwera Telemarketing
  • agwera Quality monitoring
  • agwera CRM
  • agwera Customer satisfaction Surveys
  • agwera Managing the whole process of selling the product/service
  • agwera What`s the most important – 0% of missed calls

Constant communication with customers is very essential process for every business in order to share their needs and wants. Hence, our 24/7 outsourcing Contact center –  K•Call is the only way to do it without wasting extra money and time.